Dentwell

Privacy Policy

Dentwell Clinic Website Privacy Policy

Dentwell Clinic (“we,” “our,” or “us”) is committed to safeguarding the privacy of our patients and website visitors. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit https://dentwell.in/ or avail of our dental services, in compliance with Google Ads Policies, the Information Technology Act, 2000, and other applicable data protection laws in India.

1. Information We Collect

We may collect and process the following types of personal data:
  • Personal Information: Name, contact details (phone number, email address), gender, age, and address.
  • Medical Information: Dental and medical history, treatment records, prescriptions, and diagnostic reports.
  • Payment Information: Billing details, payment method, and transaction history.
  • Website Usage Data: IP address, browser type, device information, pages visited, and time spent on our website.
  • Communication Data: Messages, inquiries, or feedback submitted via our website, email, or phone.

We only collect essential information necessary to provide dental care and ensure compliance with Google’s Healthcare and Medicines Policy. We do not collect or process sensitive health data for advertising purposes.

2. How We Use Your Information

Your personal information is used for the following purposes:
  • To schedule and manage appointments.
  • To provide dental consultations, treatments, and follow-up care.
  • To process payments, generate invoices, and maintain financial records.
  • To respond to inquiries, feedback, or concerns.
  • To send appointment reminders and health-related updates (only with your consent).
  • To analyse website traffic and improve our online services.
  • To comply with legal and regulatory requirements.

We ensure that our communications adhere to Google’s Advertising Policies, avoiding misleading claims or deceptive promotions.

3. How We Protect Your Information

We implement strict security measures to protect your data, including:
  • SSL encryption to secure online data exchanges.
  • Restricted access to sensitive patient records.
  • Regular security audits and updates to our IT infrastructure.
  • Compliance with Google’s User Data Policy for responsible data handling.

Your data is handled with utmost confidentiality, and we do not share your medical history without consent, except when required by law.

4. Information Sharing & Disclosure

We do not sell, rent, or share your personal information with third parties, except under the following conditions:
  • With Your Consent: When you explicitly approve data sharing.
  • Service Providers: Trusted third-party partners assisting in payment processing, appointment scheduling, or IT support, in compliance with Google’s Third-Party Policy.
  • Legal Compliance: When disclosure is required by law, court orders, or regulatory authorities.
  • Emergency Situations: If necessary to protect your health and safety.

We do not share personal health information for personalized advertising or remarketing campaigns, following Google Ads Healthcare Policy.

5. Use of Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve the user experience. These help us:
  • Understand visitor behaviour and analyse website traffic.
  • Enhance site functionality and performance.
  • Display relevant content (without using sensitive health data).

You can manage cookie preferences through your browser settings. We comply with Google’s Cookie Policy, ensuring transparency in data collection.

6. Your Rights and Choices

As per applicable laws, you have the right to:
  • Access, update, or correct your personal information.
  • Withdraw consent for marketing communications at any time.
  • Request deletion of your data, subject to legal obligations.
  • Opt out of cookies and tracking technologies.

To exercise these rights, please contact us using the details below. We ensure compliance with Google’s EU User Consent Policy and Indian data protection laws.

7. Third-Party Links

Our website may contain links to third-party websites. Dentwell Clinic is not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before sharing any personal information. We do not promote misleading healthcare-related content, adhering to Google Ads Policies.

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in laws, regulations, or our internal practices. Any modifications will be posted on this page with an updated effective date. We ensure that all updates comply with Google Ads Data Collection and Privacy Policies.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or the way your data is handled, please contact us:

Dentwell Clinic
406, Near Delhi Public School, Block C, Uday Nagar, Sector 45, Gurugram, Haryana 122003. India
Phone: +91-099103 08147
Email: [email protected]
Website: https://dentwell.in/
By using our website or availing of our services, you agree to the terms of this Privacy Policy, designed to comply with Google Ads Policies, Indian data protection laws, and global privacy standards.
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